MMC Services

Whether it’s a new group of people coming together for an exciting start-up or an organization that has been established for decades, it is important for teams to have an understanding and agreement on the foundations that all their work derives from and strides towards.

MMC helps new organizations articulate who they are, the work they do and what they aspire to be; similarly, MMC facilitates review and refinement for more experienced organizations interested in exploring and updating their mission, vision and/or core values.

There are times when teams, no matter how functional, experienced, cohesive, or successful, get blinded by their boxed-in perspective. This may lead to an inability to step back with objective and clear vision of their strengths, weakness, and opportunities when charting their future together.

MMC facilitates discussions and perspective through a collaborative process that brings clarity and direction to the strategic planning process. Project plans depend on the needs and goals of the team. MMC provides efficient and effective process leading to a final product that embodies the team’s vision for their future with a framework for measurable initiatives development.

When short- and long-term planning that requires a deliberate process maximizing acknowledgement of all the necessary considerations is needed – MMC delivers!

Organizations are often too busy with their day-to-day operations to be mindful of the influence local ordinances, regulatory rules, or state and federal laws may have on their ability to fully live their purpose. Further, organizations may not have the time, comfort level, knowledge or inclination to engage with the appropriate and necessary policy makers when change is needed or new policy is up for debate.

At some point, public advocacy will be needed for any team wishing to stand the test of time with an enduring mission. MMC works with teams on a number of levels from basic advocacy education to direct consultation and communication assistance with policy makers.

People have information flying at them in so many directions today, it is crucial that key communication is articulate and effective the first time. Most teams are good at communicating about what they do best and sharing good news; but when difficult communication is necessary most avoid, delay, or sugar-coat messaging which leads to more problems down the road.

MMC adopts the voice of the organization, producing effective communication to internal or external stakeholders when the pressure is on to share important – and perhaps difficult – information. Working relationship for stakeholder communication can be short-term as needed or a long-term commitment.

Whether an organization is choosing to pursue accreditation as part of their continuous quality improvement efforts, or being mandated to do so through regulatory rules, the process for a successful survey can be daunting and overwhelming – especially for teams with limited resources and capacity.

MMC brings experience from both sides of the coin – direct international CARF accreditation surveying and organizational preparation leadership. Survey preparation includes a range of services to meet the organization’s needs. From standards intent and conformance discussions all the way to full mock surveys, MMC brings confidence and clarity to the process.